只有一个用户出现这种情况，从什么地方找原因？

llc · 发表于 2022-8-9 17:21:41

本帖最后由 llc 于 2022-8-9 17:59 编辑

管理员好，系统装了office在线协作，其他人都没有问题，只有一个用户出现这个情况，他编辑的文件别人再打开就乱码，每次这个用户登陆的时候都出现这个错误提示，换电脑登陆也出现这个错误提示，其他人登陆都不出现这个。帮忙看看啥原因？

部分日志如下：
2022-08-09 09:24:36.557 [ApplicationServerQueuedThreadPool-87] ERROR com.x.component.assemble.control.jaxrs.component.ComponentAction - id:34136988-0e33-4885-b98b-ee8172a8c56f, name:com.x.component.assemble.control.jaxrs.component.ComponentAction, message:标识为

ffice在线协作的 Component 对象不存在., exception:com.x.base.core.project.exception.ExceptionEntityNotExist, id:34136988-0e33-4885-b98b-ee8172a8c56f, name:com.x.component.assemble.control.jaxrs.component.ComponentAction, message:标识为

ffice在线协作的 Component 对象不存在., exception:com.x.base.core.project.exception.ExceptionEntityNotExist, person:张轲@zk@P, method:GET, request:http://192.168.1.93:20020/x_comp ... D%8F%E4%BD%9C?v=7.1, remoteHost:192.168.1.191, emoteAddr:192.168.1.191, head:Origin:http://192.168.1.93
Authorization:-3hp__lthUARLo_yH3IL00y1xOkMhWXuDtMK9ksgwYpAN5NfNNX5uxvx6M5pljJX
Cookie:x-token=-3hp__lthUARLo_yH3IL00y1xOkMhWXuDtMK9ksgwYpAN5NfNNX5uxvx6M5pljJX
Accept:text/html,application/json,*/*
Connection:keep-alive
User-Agent:Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Safari/537.36 SE 2.X MetaSr 1.0
Referer:http://192.168.1.93/x_desktop/index.html
Host:192.168.1.93:20020
Accept-Language:zh-CN
Accept-Encoding:gzip, deflate
Content-Type:application/json; charset=UTF-8, body:..
com.x.base.core.project.exception.ExceptionEntityNotExist: 标识为

ffice在线协作的 Component 对象不存在.
at com.x.component.assemble.control.jaxrs.component.ActionGet.execute(ActionGet.java:20) ~[classes/:?]
at com.x.component.assemble.control.jaxrs.component.ComponentAction.get(ComponentAction.java:64) ~[classes/:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$VoidOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:159) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:79) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:475) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:397) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.internal.Errors.process(Errors.java:292) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.internal.Errors.process(Errors.java:274) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.internal.Errors.process(Errors.java:244) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:394) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:366) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:319) ~[jaxrs-ri-2.35.jar:2.35.]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:205) ~[jaxrs-ri-2.35.jar:2.35.]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1633) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:228) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1609) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at com.x.base.core.project.jaxrs.ManagerUserJaxrsFilter.doFilter(ManagerUserJaxrsFilter.java:50) ~[x_base_core_project.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1609) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at com.alibaba.druid.support.http.WebStatFilter.doFilter(WebStatFilter.java:124) ~[druid-1.2.8.jar:1.2.8]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1609) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:561) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1612) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1582) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:766) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:773) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:905) ~[jetty-all-9.4.33.v20201020-uber.jar:9.4.33.v20201020]
at java.lang.Thread.run(Thread.java:834) ~[?:?]
2022-08-09 09:24:51.522 [ApplicationServerQueuedThreadPool-75] INFO com.x.onlyofficefile.assemble.control.servlet.IndexServlet - encoding body={"key":"1774279419","status":1,"users":["张轲"],"actions":[{"type":1,"userid":"张轲"}]}
2022-08-09 09:24:51.522 [ApplicationServerQueuedThreadPool-75] INFO com.x.onlyofficefile.assemble.control.servlet.IndexServlet - IndexServlet Track=finish saved=0
2022-08-09 09:25:17.610 [ContextQuartzScheduler-x_program_center_Worker-1] INFO com.x.program.center.schedule.TriggerAgent - trigger agent : b7e2d13e-ab29-443a-8e34-91aaf057200b, name :通用流程数据迁移, cron: 11 * * * * ?, last start time: 2022-08-09 09:24:18.
2022-08-09 09:25:17.610 [CenterServerQueuedThreadPool-49] INFO System.out - 2022-08-09 09:25:17.610 PRINT [Script] 数据迁移
2022-08-09 09:25:17.626 [CenterServerQueuedThreadPool-49] INFO System.out - 2022-08-09 09:25:17.626 PRINT [Script] {"maxResults":10,"firstResult":0,"type":"select","data":"select o.id,o.flowId,o.subject,o.person,o.personName,o.startTime,o.completedTime,o.formId,o.processId from transferFlow o where (o.status is null or o.status='')"}
2022-08-09 09:25:17.626 [ApplicationServerQueuedThreadPool-80] ERROR com.x.query.assemble.designer.jaxrs.table.TableAction - id:c7d33cb4-f0a6-4a06-a59e-85bc48959e2b, name:com.x.query.assemble.designer.jaxrs.table.TableAction, message:标识为:transferFlow 的 Table 对象不存在., exception:com.x.base.core.project.exception.ExceptionEntityNotExist, id:c7d33cb4-f0a6-4a06-a59e-85bc48959e2b, name:com.x.query.assemble.designer.jaxrs.table.TableAction, message:标识为:transferFlow 的 Table 对象不存在., exception:com.x.base.core.project.exception.ExceptionEntityNotExist, person:cipher, method

OST, request:http://127.0.0.1:20020/x_query_a ... ransferFlow/execute, remoteHost:127.0.0.1, emoteAddr:127.0.0.1, head:Cache-Control:no-cache, no-transform
Accept:text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
Access-Control-Allow-Credentials:true
Access-Control-Allow-Methods:GET, POST, OPTIONS, PUT, DELETE, HEAD, TRACE

xadmin · 发表于 2022-8-10 10:29:32

目前没碰到这样问他，您这用户环境有什么特殊的吗

llc · 发表于 2022-8-10 12:35:32

xadmin 发表于 2022-8-10 10:29
目前没碰到这样问他，您这用户环境有什么特殊的吗

环境大家都是一样的，就是看看从什么地方入手排查下问题

xadmin · 发表于 2022-8-11 09:46:26

您好，您在模块部署里把 office在线协作模块的名称改成 office,不要出现中午，看看那个报错是不是就会没有了

xadmin · 发表于 2022-8-11 09:54:43

先访问一下这个
http://您的域名/x_desktop/app.html?app=process.workcenter

然后正常进入系统

这样试试看，那个报错是不是就不会有了

llc · 发表于 2022-8-11 11:06:19

xadmin 发表于 2022-8-11 09:54
先访问一下这个
http://您的域名/x_desktop/app.html?app=process.workcenter

这个用户访问这个链接，没有错误提示，但是正常登陆还是会报错,浏览器缓存都清理了

xadmin · 发表于 2022-8-11 15:45:52

llc 发表于 2022-8-11 11:06
这个用户访问这个链接，没有错误提示，但是正常登陆还是会报错,浏览器缓存都清理了 ...

访问不到环境，也不好判断具体是怎么导致这个报错

[Office在线协作] 只有一个用户出现这种情况，从什么地方找原因？

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